Frequently asked questions

What our customers ask regarding healthcare management.

Get in touch

 

We operate round-the-clock helpline, 365-days-a-year, which offers real-time access, on telephone, email, facsimile to our team of experienced, qualified and multi-lingual healthcare professionals.

Our helpline team consisting of Doctors and Para-medics provide comprehensive assistance such as clarifying health insurance benefits & coverage’s, healthcare provider selection & coordinating treatments, guidance for other healthcare-related issues and such, to our members.

For any required assistance, please feel free to reach us at

  International Phone :    +971 4 3900749
  International Fax :    +971 4 3908598
  UAE Toll Free No
:    800 4882 (800 MedNet)
  UAE Toll Free Fax
:    800 4883
  Oman Helpline
:   +968 24821054
  Bahrain Helpline :   +973 175 66 175
  Qatar Helpline :   +974 444 34 122
  Kuwait Helpline :   +965 600 43 233
  India Toll Free No :   0008009713011
  Pakistan Toll Free No :   0080090971015
  Email :